Connecting Your StayNTouch Account to DIAMO
Before You Start
- Reach out to ‘[email protected]' & '[email protected]’ to request for the integration access to DIAMO with the Hotel name keeping ‘[email protected]’ and ‘[email protected]’ in cc. You can also contact your DIAMO revenue manager for assistance getting credentials.
- Once StayNtouch team has enabled your property for DIAMO, they will send you the following credentials in a separate email:
- Client ID
- Client Secret
- Auth URL
- Connect URL
- Hotel ID
- After you have received the above credentials from StayNtouch, you are ready to connect your property with DIAMO.
Step 1: Connect StayNtouch to DIAMO
- Obtain RMMS Onboarding link by contacting your DIAMO Revenue Manager. Once you receive the link, create your account and log in to DIAMO.
- After login in, navigate to Account Settings >> Connect PMS tab. Search for 'StayNtouch'
- Paste all credentials you received from StayNtouch and click on 'Connect to StayNtouch'

- Once connected, your StayNtouch room types will appear in your DIAMO dashboard
Step 2: Configure your Default Rate
Once your StayNtouch account has been successfully connected, remain on the Connect PMS tab to configure the Rate that DIAMO will manage.
- Under Rate Configuration, select the desired Rate from the dropdown.
- Click Save Configuration to complete the setup.

Updating Your Rate Configuration: If you need to change the configured Rate at a later date: - Click Change Configuration

- A confirmation prompt will appear. Click Continue to proceed.

- Select the new Rate from the dropdowns and Click Save Configuration to apply the changes.

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