Since 4:00 PM PDT on July 30, Cloudbeds' authentication system has been rejecting valid credentials from DIAMO. DIAMO's systems are operating normally, and nothing has changed in your account or integration. Some Cloudbeds-connected properties are affected; others are syncing normally.

What this means for affected properties

• Rates already published to Cloudbeds are unchanged and still live — nothing has been reset or rolled back.
• New price updates from DIAMO cannot reach Cloudbeds.
• Reservation and availability data isn't reaching DIAMO, so occupancy and recommendations may be out of date.

What we're doing
We've escalated to Cloudbeds' engineering team and are pushing for a fix that restores connections without action from properties. Resolution depends on Cloudbeds.

What you need to do
Nothing right now. If you need to change rates before this is resolved, make them directly in Cloudbeds.

We'll update this notice as soon as Cloudbeds provides one.